Muskoka District

Site: Bracebridge

Service: Community Services - Ontario Works

Description (Service) Social assistance program for Ontario residents in temporary financial need * provides financial and employment assistance  
As part of the Ministry of Children, Community and Social Services Addiction Services Initiative, additional services include Living in Balance Programs and Enhanced Employment Supports Program which offers intensive supports to address barriers such as addictions and mental health issues, and assists participants in achieving their goals
Service Details
Public Comments Due to pending postal service disruption, starting Wednesday, September 26 afternoon at 1 pm, cheques can be picked up at District Community Services offices in Huntsville, Bracebridge and Gravenhurst on an interim basis. 
141 Main Street, Gravenhurst (District of Muskoka Community Services Office) 
70 Pine Street, Bracebridge (District of Muskoka Community Services Office) 
1 King William Street, Unit #5, Huntsville (District of Muskoka Community Services Office) 
All of the above offices open at 8:30 a.m. and close at 4:30 p.m. daily
Hours Mon-Fri 8:30 am-4 pm
Areas Served Muskoka District
Boundaries Honey Harbour - P0E 1E0 
MacTier - P0C 1H0 
Port Severn – L0K 1S0 
* Not all addresses in these postal codes fall within the District of Muskoka, but when you call intake they will use GPS information to check and if not, will direct you towards either Simcoe or Parry Sound as appropriate.
Eligibility Ages: 16 year(s) - 65 year(s) 
Youth; Adults
Application Call to apply * Online applications also available Click here for link to online application * an appointment will be scheduled in one of three local offices to meet with a case manager * forms available on Muskoka website

The following information for all members of the household is required for the first stage of the application (also available on the website under Ontario Works "How to Apply": *date of birth - legal registered name * social insurance numbers * health card numbers * immigration documents, if you were not born in Canada * sources of income such as earnings, CPP, EI, WSIB, child and spousal support payments, etc. * bank account information * asset details including RRSPs, vehicles, properties, life insurance * accommodation costs including mortgage, taxes, rent, heat, hydro, insurance, water, etc., as well as your landlord's name and phone number * address history for the past 12 months * employment history for the past 12 months
Languages English
Fees None
Address and Location
Site Location In the District of Muskoka building
Located In Community Bracebridge
Address & Map
70 Pine St
Bracebridge, ON P1L 1N3
View MapQuest Map
Physical Access Fully Accessible
Contact Information
Office Phone 705-645-2412 ext 275
Toll Free Phone In 705 area code only 1-800-461-4215
Fax 705-645-4272
Primary Contact Mel Heatlie; Phone: ext 223; Email:
Primary Executive Rick Williams, Commissioner of Community Services

Agency Overview

Locations for this Service