District of Muskoka

Site: Bracebridge

Service: Community Services - Ontario Works

Description (Service) Helps people who are in financial need:  
Financial assistance, including: 
* income support to help with the costs of basic needs, like food, clothing, and shelter 
* health benefits for clients and their families 
Emergency assistance is also available to people who are in a crisis or an emergency situation (e.g. people who have lost their homes, are leaving an abusive relationship, and/or are worried about their safety)
Service Details
Hours Winter: Mon-Fri 8:30 am-4:30 pm 
Summer: Mon-Fri 8 am-4 pm (May long weekend to Labour Day)
Areas Served Muskoka District
Boundaries Honey Harbour - P0E 1E0 
MacTier - P0C 1H0 
Port Severn – L0K 1S0 
Not all addresses in these postal codes fall within the District of Muskoka, but when you call intake they will use GPS information to check and if not, will direct you towards either Simcoe or Parry Sound as appropriate
Eligibility Ages: 16 year(s) - 65 year(s) 
To be eligible for Ontario Works you must: 
  • live in Ontario 
  • be in financial need (your household doesn’t have sufficient financial resources to meet basic living expenses)  
  • be willing to make reasonable efforts to find, prepare for and keep a job (unless you have specific circumstances that temporarily prevent you from doing so, such as an illness or caregiving responsibilities)
Other adult members of your household must also agree to participate in employment assistance activities
Application Call to apply. Online applications also available Click here for link to online application . An appointment will be scheduled in one of three local offices to meet with a case manager. Forms available on Muskoka website .

The following information for all members of the household is required for the first stage of the application (also available on the website under Ontario Works "How to Apply"):
  • date of birth
  • legal registered name
  • social insurance numbers
  • health card numbers
  • immigration documents, if you were not born in Canada
  • sources of income such as earnings, CPP, EI, WSIB, child and spousal support payments, etc.
  • bank account information
  • asset details including RRSPs, vehicles, properties, life insurance
  • accommodation costs including mortgage, taxes, rent, heat, hydro, insurance, water, etc., as well as your landlord's name and phone number
  • address history for the past 12 months
  • employment history for the past 12 months
Languages English
Fees None
Address and Location
Site Location In the District of Muskoka building
Located In Community Bracebridge
Address & Map
The District of Muskoka Administration Building
70 Pine St
Bracebridge, ON P1L 1N3
View Google Map
Physical Access Fully Accessible
Contact Information
Office Phone 705-645-2412
Toll Free Phone 1-800-461-4215
Fax 705-645-4272
E-Mail mcs.info@muskoka.on.ca
Website https://www.muskoka.on.ca/en/community-services-and-support/financial-support-ontario-works.aspx
Primary Executive Samantha Hastings, Commissioner of Community and Planning Services

Agency Overview

Locations for this Service