Hospital Discharge Volunteer

(Georgian Triangle Humane Society)

Position ID: V-CWD0050
Last Modified: 14 May 2025
Last Full Update: 14 May 2025

Opportunity Details: Hospital Discharge Volunteer

Contact Joanna Chardola, Team Coordinator, Georgian Triangle Humane Society (GTHS); Phone: 705-445-5204 ext 220; Email: volunteer@gths.ca
Duties

Overview & Impact: The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area.

Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily phone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly.

The GTHS Animal Hospital is one of the only accessible spay/neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.

To promote pet wellness and safety, 1,858 rabies vaccinations and 1,767 microchips are administered to GTHS Animal residents and community clients on an annual basis.

Position Summary: Reporting to the Community Programs Coordinator (and the Director of Medicine), the Hospital Discharge Volunteer will be responsible for discharging animals to the public after their Hospital appointment / surgery, as well as overseeing the cleanliness of the Hospital Intake Room.

  • Public hospital discharges
  • Speak to pet owners to relay how the surgery went and if there were any concerns
  • Ensure pet owners understand post-op and medication instructions
  • Review microchip information, as appropriate
  • Ensure onesie or cone is supplied, if appropriate
  • Return cats to their owners and coordinate with the Hospital RVT to bring dogs out to their owners
  • Accept payment for add-on services, as appropriate
  • Set up the Hospital Intake Room for the following morning’s intakes; including making kennel cards and labels for the next day’s animals
  • Set up dog kennels in the garage/storage area, if additional kennels are required
  • Clean and tidy the Hospital Intake Room once animals have departed; including wiping down kennels, tidying up, sweeping and mopping the floor
  • Assist the Community Programs Coordinator or Hospital staff as required
  • Follow appropriate protocol, legislation and regulations
More Info Link https://gths.ca/gths-volunteer-positions/
Benefits
  • Keeping active
  • Meeting like-minded people
  • Supporting a good cause
  • AGM Voting rights after 90 days
  • Discounted GTHS apparel and Treasure Tails discount voucher
  • First in line to adopt
  • Volunteer events, volunteer recognition, volunteer newsletter and internal Facebook group access
  • Ages 18 year(s) and up
    Suitable for Highschool Credit Hours No
    Areas of Interest Animal Services ; Community / Neighbourhood Volunteering ; Customer / Sales Services
    Skills/Experience Accounting & Finance - Basic math skills for calculating cost of services is helpful - may be occasionally needed ; Communication & Interpersonal Skills ; Confidentiality ; Customer Service ; Dependability & Trustworthiness ; Friendly & Outgoing ; Listening Skills ; Mentoring & Training - If training a new volunteer ; Patience ; Planning & Organizing ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work ; 18 years of age minimum 
    Punctual and reliable 
    Demonstrates understanding and passion for animal welfare 
    Diligent compliance with guidelines and protocols for personal and animal safety 
    Self-motivated and energetic, with proven ability to complete tasks with competency and accuracy 
    Basic math (for calculating cost of occasional add-on services) 
    Able to work in a fast paced environment 
    Excellent customer service and interpersonal skills 
    Excellent time management and organizational skills 
    Able to work independently and as part of a small team 
    Works cooperatively and effectively with others 
    A criminal record (police) check is required
    Commitment Length Medium Term (4 months to 1 year) ; One shift a week on weekdays from 2.30-4pm. Available shifts will be discussed at time of recruitment. A minimum commitment of 6 months is required.
    Interaction Level Small Group ; Interacting with other Hospital Volunteers and GTHS staff, as well as with members of the public when collecting their pets after surgery
    Minimum Hours 1.5
    Accessibility Not Accessible - Whilst our entrance, foyer and washrooms are accessible, unfortunately the areas our volunteers work in are not ; Wheelchair accessible automatic main entrance ; Wheelchair accessible washroom, assistance needed with door
    Location Collingwood
    Number of Positions Collingwood: 1 individual(s) ; Grey County ; Simcoe County 
     
    1 individual(s) needed in total. 
     
    The GTHS posts on Volunteer Connection to build awareness of volunteer opportunities. The vacancies we are actively looking to fill at this time are posted on our live updated website, however, applicants may apply for any position at any time and be waitlisted for their preferred position(s). To see our vacancies and to download / submit an application form, visit: https://www.gths.ca/volunteer/
    Training Orientation ; Training is provided ; Training is required ; Scheduled training ; Training on the job ; Training on-going ; Shadowing/working alongside an experienced volunteer ; The GTHS onboarding process must be completed prior to training/first shift - this is takes place virtually, by email. A criminal record police check is also required for this particular volunteer position.
    Transportation Near public transit ; Car required
    Police Check Required
    Additional Requirements <Physical demands of the position include bending, kneeling and carrying cats in carriers with a potential maximum weight of 7.6kg / 16.75lb
    Start Date On or after 20 Mar 2024

    Agency Details: Georgian Triangle Humane Society

    Office Phone 705-445-5204
    E-Mail info@gths.ca
    Website www.gths.ca
    Address & Map
    549 10th Line
    Collingwood, ON
    Canada L9Y 0W1
     
    View Google Map
    Mailing Address 549 10th Line 
    Collingwood, ON 
    Canada L9Y 0W1